Frequently Asked Questions

MLM software is a technology platform designed to manage the operations of multi level marketing, direct sales, and network marketing companies. It handles commission calculations, genealogy tree visualization, distributor management, e-commerce, and reporting. Unlike generic CRM or e-commerce tools, MLM software is purpose-built to handle the complexity of multi-level compensation structures and distributed sales organizations. Learn more about what MLM software can do for your business.

what MLM software can do for your business

CRM software manages customer relationships and sales pipelines but isn't designed for multi-level commission structures, genealogy trees, or distributed teams of independent representatives. MLM software like BizBase.app handles these unique requirements natively, including commission calculation across multiple levels, rank qualification tracking, and personalized distributor portals.

Essential features include: commission tracking and calculation engine, genealogy tree visualization, distributor back office portal, e-commerce platform, compensation plan configuration, reporting and analytics, payment processing integration, and mobile accessibility. BizBase.app includes all of these features and more. Explore our commission tracking and other features on the MLM software platform page.

commission tracking· MLM software platform

Direct sales is the broader category - selling products directly to consumers rather than through retail stores. Multi level marketing (MLM) is a type of direct sales where distributors can recruit other distributors and earn commissions on their sales. Not all direct sales companies are MLMs, but all MLMs are direct sales companies. BizBase.app supports both models. Learn more about our direct sales software capabilities.

direct sales software

Yes, legitimate multi level marketing is legal. The key distinction is between MLM companies that sell real products to real customers and pyramid schemes that focus primarily on recruitment without genuine product sales. Legitimate MLM companies comply with FTC guidelines and focus on product sales. BizBase.app is designed to support compliant, product-focused direct sales businesses.

BizBase.app supports all major compensation plan types: binary plans, unilevel plans, matrix (forced matrix) plans, breakaway/stairstep plans, generation plans, and hybrid plans. Party plan is the one common structure BizBase.app does not support. Our flexible configuration engine allows you to customize rules, rates, qualifications, and bonuses for any plan structure. See our compensation plans feature for details.

compensation plans feature

BizBase.app calculates commissions as sales transactions occur. The commission engine applies your compensation plan rules automatically and handles rank qualifications and volume tracking. Every commission is stored with the percentage applied, the qualifying volume, the level it paid on and the order that generated it, so any figure can be traced back to its source. Learn more about our commission tracking engine.

commission tracking engine

Yes. BizBase.app provides interactive genealogy tree visualization with multiple view types including tree view, table view, and list view. You can zoom, pan, search, and filter your organization. Distributors can view their own downline from their personal portal. Learn more about our platform on the MLM software page.

MLM software

Yes. BizBase.app includes a full e-commerce platform with product catalog management, order processing, inventory tracking, and shopping cart functionality. E-commerce sales automatically flow into the commission calculation engine, so your distributors get credited for every sale in real time.

Yes. BizBase.app is fully responsive and works on all devices. Distributors can access their back office, check commissions, view their genealogy tree, and manage their business from any smartphone, tablet, or desktop computer.

BizBase.app offers a Founders Program at $249 one-time with unlimited access and no monthly fees. This includes all features, unlimited distributors, and unlimited transactions. The Founders Program is limited to 1,000 spots. Join the Founders Program to lock in this price.

Join the Founders Program

Yes. Founders pay $249 once and get unlimited access forever. There are no monthly subscription fees, no per-user charges, and no transaction fees from BizBase.app. Your software cost stays flat while your business scales.

Yes. BizBase.app offers a 30-day money-back guarantee. If you're not satisfied with the platform, contact us within 30 days for a full refund, no questions asked.

You can sign up and begin configuring your platform immediately. Most companies have their compensation plan configured and basic setup complete within a few days. BizBase.app provides guided setup and documentation to help you launch quickly.

Yes. BizBase.app supports data migration from other platforms. We can help you import your distributor data, genealogy structure, and historical records. Contact our team for migration assistance.

Contact our team

BizBase.app uses enterprise-grade security including SSL encryption, secure authentication, role-based access control, and regular security updates. Your data is hosted on secure cloud infrastructure with automated backups.

Multi-tenant architecture means each company using BizBase.app gets its own isolated database and subdomain (yourcompany.bizbase.app). Your data is completely separate from other companies on the platform, providing security and customization capabilities.

Yes. BizBase.app integrates with PayPal and Stripe for payment processing. You can accept payments from customers and process commission payouts through these integrations.

Yes. Each company gets its own branded subdomain and can customize the platform appearance to match their brand identity.

BizBase.app provides email support, documentation, and guided onboarding. Founders receive priority support. Contact us at support@bizbase.app or through the contact form.

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